Terms & Conditions
Terms and Conditions:
Sale is final upon receipt of payment.
Full payment is required for all items prior to delivery
& prior to production for upholstered items.
Cheque payment requires 3 banking days
before purchases are available for pick-up or delivery.
All purchases are non-refundable.
Sale items are sold as they are. No refund No exchange No warranty.
Full price items have 6 months warranty.
Exchange or store credit is available, upon presentation of the original invoice,
for full-priced items returned within 14 days only.
Re-stocking fees may apply
Exceptions: cut fabric, sale items, customized and upholstered items
Pick up / delivery / stair charges will apply.
We can only estimate the arrival of ordered items without obligation / liability.
These are estimates only
Please ensure all items will fit the lift / door / apartment before purchasing.
Tequila Kola is not responsible if purchases do not fit the desired location.
It is the responsibility of the customer to provide non-slippery protection for their floors and carpets, and protection for their walls if items need to be carried by stairs.
Tequila Kola will not be held responsible for damage to floors, carpets or walls that are insufficiently protected.
Delivery is by lift or stairs only.
Tequila Kola will not deliver through windows or over balconies.
If delivered goods need to be carried by stairs a charge of HK$70 per floor will apply per item, Prepaid or COD only. Maximum 8 floors.
(Large or heavy items cannot be carried by stairs)
Re-delivery charge will apply if no one is at home to receive the delivery.
With all queries, please present your invoice as reference